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Contact

How Can We Help?


Questions about a gazebo, fire pit, or patio set? Our team at Patio Life Co, owned and operated by OXUS Trading LLC, is happy to help.

Most messages answered within 1 business day
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Choose Your Preferred Channel


Email

support@patiolifeco.com
Replies within 24 hours

Phone
747-271-4045

Mon–Fri 9am–5pm PST

Live Chat

Available weekdays during business hours

Usually under 5 minutes
Quick Answers

Frequently Asked Questions


How long will it take to receive my order?

Orders are processed within 1 to 3 business days, with transit times of 5 to 8 business days after that. Total delivery time is typically 6 to 11 business days from the date you place your order. Every shipment includes tracking so you can follow your patio furniture or fire pit right to your door.

Do you offer free shipping on gazebos and fire pits?

Free shipping on most orders within the Continental U.S. Any order with an exception, will have this on the product page and at checkout.

What is your return policy for Outdoor products?

We offer a 30-day return window. Read more here: Refund Policy

How can I contact the support team?

Feel free to call us at ; 747-271-4045 or send an email to support@patiolifeco.com

How do I choose the right fire pit or fire table for my patio?

Consider the size of your outdoor area, how you plan to use the space, and whether you prefer a traditional fire pit or a fire table with a flat surface for drinks and plates. If you need a hand narrowing it down, our team is happy to offer suggestions.

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Business Hours


Monday – Friday 9:00 AM – 5:00 PM PST
Saturday – Sunday Closed
Our Promise

What We Stand For


Prompt Responses

Every email and message is answered within one business day so your patio plans stay on track.

Secure Shopping

Your payment and personal information are protected with industry-standard encryption at every step.

Careful Packaging

Each gazebo, fire pit, and furniture set is packed with care to arrive in perfect condition.

Free USA Shipping On Most Orders

Free shipping on most orders within the Continental U.S. Any order with an exception, will have this on the product page and at checkout